Precision Garage Door Service & Repair
Spokane, WA

He was great. Explained everything and fixed it.

- SYLVIA ST. CLAIR

The tech seemed trustworthy and reliable. He presented all of our options in a clear manner. We appreciate that he was able to help us out in a timely fashion.

- Elizabeth Ho

I was sold an entire new $650 Precision garage door opener. I am wondering if I was scammed. I had only built my garage one year ago in January, my garage door opener was essentially new. I had a power outage in Spokane, Wa and my garage door wasn’t opening. Scott said, “Green is Good and Red is Dead.” My genie garage door opener was flashing RED so he said “the motherboard was fried.” He explained that this part he did not stock in his van and would cost $450. He explained that my genie garage door opener doesn’t have a fuse system. He explained that I should’ve had it connected with a power surge protector. Scott never tried to check to see if the garage door opener worked. He never attempted to fix my genie door opener. The only time he put his hands on it was when he replaced it. Scott explained that the Precision garage door openers are guaranteed for life and did not have this defect problem as the Genie do and it would only cost me $650 and he had the part on him. Scott explained that he’d been working all that day replacing Genie garage door opener‘s that had had burned out motherboards after our power outage. WAS I SCAMMED by your tech? I don’t know anything about garage door opener’s so I put my TRUST in PRECISION and your employee. This request for my feedback says that I had a broken “garage door spring” and no product was sold. This is incorrect. If I was scammed by your employee, I hope you will work with me to resolve a fair resolution to this issue. Sincerely, David H

- David Haupt

There were some minor issues with the initial install and when I called to get it looked at, the technician redid the work and fixed the problem. I appreciate the quick response and good customer service. Thank Ben Cain!

- Rachel Samaha

Great service, good communication, very professional

- Sara Thomas

Fast, knowledgeable, and door fixed! Thsnk you

- VERN + JANET JENKINS

Great service, arrived within 1 hour of contact

- Mark Shulkin

Aaron was prompt, friendly, and very professional. A personable, able, and knowledgeable person.

- Steve Moss

Scott was great--he knew what was going on and installed a new garage door opener quickly. Glad we could get back into service so quickly.

- Michael Ebinger

Once again, prompt friendly, effective service! Thank you.

- Carol Austin

Nice young man. Seemed knowledgeable and was here previously. Beginning on Thursday (2/4) the door is again not fully closing. Today it is 1+ inches from completely closing. Apparently not fixed. Want a call back on Monday 2/8 to schedule proper repair. Thank you, Robert Maudlin 509-960-1894

- Robert Maudlin

Well done a little expensive but I appreciate your service

- Charles Cooper

The service was to get the new key pad working not door spring repair. He did a good job.

- SYLVIA ST. CLAIR

Kris was awesome to work with. He was very professional and knows his business. I was informed of his status all along the way. I would recommend him and Precision to my parents or any other loved one.

- Ron Hughes

Excellent service. Simple solution to our problem did not require repair.

- Larry Stebbins

Done fast and everything works great. Not to mention affordable. Thanks so much

- Jeff Barlow

Anthony did an excellent job in repairing my door. He had to do many optional things to get it to work properly. I'd have him work for me any time.

- Don Bristol

Ben also suggested a surge protector which we bought as well. Overall very pleased with the level of service and Ben had a great personality that is important in his line of work!

- Frank Cholaj

Sean Smith just installed new garage door opener and new springs, and it is better than what I thought it would be! My door now lies flat on the garage floor rather than having the "smile" Opening and shutting the garage door is so much quieter!! Thankyou!!

- Kathy Downey

Excellent service. The repairman was very cordial, understanding and knew exactly what to do. He was very efficient. We have been customers of Precision Door Service for several years and are very happy with the service you provide.

- Jim Canning