What Are Customers Are Saying
Serving the Spokane Metro Area including Coeur d’Alene 126 reviews,
Averaging 5 Stars!

Our garage doors didn't have a "broken door spring repair", I called Precision because Winter is coming and I wanted the doors, etc., serviced. I've been using Precision for a long time without a complaint to speak of, but this time I have something to complain about. I was quoted $119 for the Technician to come out and look the system over, from there he would evaluate any repairs needed and give me a quote. The Technician was friendly and professional as he went over the quote (which in total was the servicing) at $342..Normally I would have sent him on his way but since I'm already in $119 I told him to go ahead. The Technician arrived at my house at 9:50A and departed at 10:20A. About half that time was spent talking with me and pointing out a crack in my main garage door, although he did say the door would probably last another 5 years. I don't know what he may have greased on the system, but he did say he tightened the bolts on the doors. Like I said, I have no complaint with the Tech, I could have said no on the price, regardless, I do have a problem paying $342 for about 15 minutes worth of work, work that required no parts, no repairs, and minimal effort. As it sits right now, I won't be using Precision again.

- John Esco

Jesse was very prompt and courteous. He replaced both springs and explained how the service call will be extracted from further work.

- Earl Hoal

Jered was on top of it. The office was easy to work with as well. Looking forward to continued business with Precision Door Service.

- Dlr Properties

Tim was very friendly and knowledgeable about the process and the product very please with all the answers I got for my question.

- Linda & Lloyd Slatten

Thak you for customer service your crew provided on the installation of new garage door motor. Much appreciated. Great job!

- Chris Waddell

The service was great and fast. Michael seemed very qualified and friendly as well. Thank you. I wouldn’t hesitate to call again.

- James Cody

Garage door technician, Nicholas, performed extremely efficient today, diagnosing and fixing the problems I was having with the garage door mechanical system. He surpassed my service expectations. Precision Doors provide excellent services. I’ll continue to utilize their garage door services.

- Monty South

Ben was great, would call again.

- Paul Jacob

Michael was very professional. Gave me the choices I had on parts and got the job done in a timely fashion.

- Frank Espinoza

Thankyou Jered for your exceptional expertise and 5 star service. You are on the top of my referral list. Craig

- Craig Lenhart

Your Tech was great, personable and got the job done. I your very lucky to have him for an employee

- SANDRA HANKINS

Excellent experience scheduling and having a professional and friendly on-site visit. Thorough description of garage door choices and installation. Recommend!

- Cynthia Vonbargen

Ben Balderree was very professional, knowledge and courteous in regards to doing regular garage door maintenance. In addition he reprogrammed my remotes & keypad. He was even able to reprogram my Jeep to open all the garage doors. I was impressed as he noted some future maintenance items that will need to be replaced in the future and did not pressure me to replace the parts right away…again honesty and not just taking advantage of a sale!!! I highly recommend Precision Overhead Garage Door & Ben to service your garage door needs!!!

- Linda Blumer

Great response time and extremely helpful!

- Patty McKerricher

Prompt response to our service request, needed repair was completed in short order, and the replacement parts and maintenance appear to be first rate. What else could you ask for? We especially appreciate Christian's attention to our questions about the damaged spring, the operation of the automatic door, signs of wear and tear, maintenance suggestions, and a host of other questions. His expertise is evident but he has a talent for explaining how and why the repair was needed and how we as homeowners can protect our investment going forward. He did the work but he worked with us every step of the way. Well done.

- Raymond Brinkman

Great communication

- Mykale V

I didn't expect to have to pay for the keypad.

- Earld Reed

Stephen did a fantastic job and was very good at his job. Our garage door now opens like a dream and is a smooth as silk! Thank you Stephen for getting that spring replaced and the door working again. We very much appreciated your hard work!

- Dave VanHersett

Adrian was wonderful. He explained everything, worked efficiently, and I am pleased with my new garage door opener motor, my remotes, and key pad. Wish it could have been less expensive. Glad it was done on the day I needed service. Thank you!

- Mary Riherd

Steve was cordial and thorough. Just waiting for the written estimate.

- Michael Cariola