Precision Garage Door Service & Repair
Airway Heights, WA

Thank you for the professional service we received this morning. The PDS 370 Garage Door Opener that was installed a few years ago needed a replacement Battery Back-Up (BBU). Ben was superb. He accomplished a maintenance check of the garage door opener, as well as the garage door (which we also purchased from PDS a few years ago). He verified that the BBU was not operating and he replaced it with a new one that he had stocked on his truck. Thanks to his technical expertise and advanced preparation, Ben was prepared to help us. Again, thank you Ben and Precision for all your support.

- Bob Carpentier

Ben was great. Took the time to check and make sure it worked correctly.

- Ron Holien

The tech was unable to repair but offered me options to replace. He was very professional and helpful and presentable.

- Dawn McClenahan

Was happy Anthony came to look into my garage door problem. Very happy with the service and this nice young man was polite and knowledgeable. I will use your services again. Thanks Anthony!!

- Susan Riley

Absolutely professional and very knowledgeable of garage door situations. He could’ve easily charged me a whole bunch of money but had an easy fix because he had all the correct parts on his truck already and the fix was super affordable. He arrived on time, left no mess and my garage works now. Thank you so much!!!

- Naomi Butters

Ben Cain came out and did a great job. Very personable, and professional. Exceeded expectations.

- Jesse Johnson

Anthony was fantastic! The companies billing department was also great to work with!

- Matt Czapansky

Your garage door service was absolutely amazing and fast along with your service technician Corey. Along with that the price was absolutely a great deal!!!

- Matthew Yoder

Called Precision and they sent someone out to give an estimate quickly and installed both doors, tracks, motors everything for two 16ft doors the next week. David did a really good job on the install, the doors are tight, squeek free, and they look really good. They definitely show how dirty the rest of the house is. Great work!

- Brian Molinari

The tech Will Walker was very professional that explained to us what was wrong with the door and what he did to fix it. The door is working great and very quite. We will use your company again for any garage door issues and would recommend you to our friends and family. Thank you

- Brian and Crystal Knoll

Also replaced cables and bearings on the ends of the shaft.

- Ken Saulls

Did a good job. Very happy with outcome. Thank you!

- Kathy Stookey

Adrian came over and fixed up the door in no time flat. Super punctual and courteous, skill and fast work.

- Luis Soto Alvarez

Sean was great helping out my USAF daughter with her garage door needs. He went over and above with a worrying Dad 2k miles away. I sincerely appreciate his honestly and diligence in completing the job in a very timely manner. Sincerely Dad

- Allison VanSchoor

The appointment was for and annual inspection of the Garage Door & Opener, with the installation of a new "back-up battery" to replace our 4-year old battery. A "light guide" for the battery's green/red light charging indicator was also installed. Ben was excellent. He listened to what I had to say about what was going on with the opener, and he let me make the selection as to whether or not to change the battery. He was great at troubleshooting the requirement. Thank you very much for the support.

- Bob Carpentier

Ben was fantastic, hard working and very professional!

- Matt Czapansky

Ben was very professional and his service was quick! He did an amazing job installing the door opener, explaining the keypad, and he cleaned up. Very nice guy! Thank you for everything!

- Robert/Dakota Ritchie

He is awesome, professional, well manner and fix very well. Highly recommended.

- Jeannie Choi

Kris did great. Thank you!

- Tricia Miller

Sean Smith continues to defy the definition of great service by going above and beyond!

- Scott Wetzel