Precision Garage Door Service & Repair
Loon Lake, WA

At the last visit Precision had problems figuring out the problem. They came back with Tom and Ben to resolve the problem. They found out that the door was tight against the wall and this caused excessive pressure on the driver. They then re-aligned the tracks and the door worked. They also mentioned that the old plastic rollers were not designed for our 12ft door. They recommended replacement of new ball bearing rollers but no pressure was made. We decided to have them installed even when we found out that they were rather expensive as we needed 16 rollers. Better done right than asking for another service call. All is good now and thanks guys for your help.

- Carlan Silha

We thought we only needed an adjustment to the door as it was not closing properly. However Ben found after much testing that the door opener had a broken motor as it could not close all the way to the bottom. He then informed us that we would need a new opener....ouch. Installed and working. Ben had to come back later as the door was still not working as it should have. The company was very good at support and fixing what was not completed without any complaints. I highly recommend Precision for repairs/replacement.

- Carlan Silha

Ben came to repair the opener and found that the old unit motor was worn out. He reviewed the new possibilities with us and we ended up purchasing a whole new opener. He came again today and installed the new unit. We found him to be very knowledgeable about installations and he had to adjust several things due to the height of the door and the clearance needed for our camper. We finally got the whole thing working due to the professionalism of Ben our installer. Thanks much for all the support Ben. Merry Christmas and a great holiday. Carlan and Lin Silha

- Carlan Silha

Aaron answered all my questions very easily and discussed options. He was timely, kept me informed of his progress in arriving and did what he said he would do. I'm very satisfied.

- Jim Nimnicht

I just had 3 garage doors installed. I was very pleased with the service. The installers were great. Friendly and did an excellent job. My doors look perfect. My wife loves the color and they are also very quiet when they open. I give you 2 thumbs up👍👍. Thanks again and Happy New Year

- Steve Ridler