Scott Carlson
Precision Garage Doors Technician

I was sold an entire new $650 Precision garage door opener. I am wondering if I was scammed. I had only built my garage one year ago in January, my garage door opener was essentially new. I had a power outage in Spokane, Wa and my garage door wasn’t opening. Scott said, “Green is Good and Red is Dead.” My genie garage door opener was flashing RED so he said “the motherboard was fried.” He explained that this part he did not stock in his van and would cost $450. He explained that my genie garage door opener doesn’t have a fuse system. He explained that I should’ve had it connected with a power surge protector. Scott never tried to check to see if the garage door opener worked. He never attempted to fix my genie door opener. The only time he put his hands on it was when he replaced it. Scott explained that the Precision garage door openers are guaranteed for life and did not have this defect problem as the Genie do and it would only cost me $650 and he had the part on him. Scott explained that he’d been working all that day replacing Genie garage door opener‘s that had had burned out motherboards after our power outage. WAS I SCAMMED by your tech? I don’t know anything about garage door opener’s so I put my TRUST in PRECISION and your employee. This request for my feedback says that I had a broken “garage door spring” and no product was sold. This is incorrect. If I was scammed by your employee, I hope you will work with me to resolve a fair resolution to this issue. Sincerely, David H

- David Haupt

Our tech was very knowledgeable, professional, and did a great job!!! Quality employee.

- Janna Watkins

Our tech was very knowledgeable, professional, and did a great job!!! Quality employee.

- Janna Watkins - Test

Great service, good communication, very professional

- Sara Thomas

Prompt, quick to repair, friendly & courteous. Thank you!

- Gina Kleinworth

Great service thank you very much!

- Charlotte Hagen

Scott was great--he knew what was going on and installed a new garage door opener quickly. Glad we could get back into service so quickly.

- Michael Ebinger

Did not get a receipt for the work done today.Please email or drop by a copy

- Robert Palmer

Ben also suggested a surge protector which we bought as well. Overall very pleased with the level of service and Ben had a great personality that is important in his line of work!

- Frank Cholaj

A+; fast convent friendly service.

- James Collet

Very friendly and excellent customer service. On time and very professional! I would highly recommend them!!

- Susan Banich

Precision garage door service gives excellent advice and took very good care of me. I would recommend them to anybody

- Pat Lacy

Good morning: Mr. Carlson was right on time, clean cut, nice and very knowledgeable. We hadn't ever had our garage door maintained purchasing it from you folks in 2013. Not good. Additionally the recent power outage for six hours had me in a pickle. I had an appointment to attend to and had manually opened the garage door causing some major problems. My family and I will always stick with your company! Thankyou, The Rigler's.

- Brenda and Bradley Rigler my poor father just went to Heaven Okay?

Arrived promptly. (He called to say he was on his way but my phone was dead due to power outage). Very friendly, helpful and knowledgeable. Got the work done quickly and working properly. Scott Carlson is excellent. Thank you! Lauren Winslow.

- Lauren Winslow

We will definitely call Scott in the future and recommend you guys. Super service and super nice guy. Thank you!

- Sharon Partch

Scott is always very friendly and goes above and beyond what is necessary to fix the problem. Thank you for being so efficient!

- Josef Dreps

Scott came and fixed the door, he was prompt, courteous service

- Dennis Dyck

Excellent work by Scott! The man knows hus stuff! Very professional! Very pleased!

- Brian Leak

The repair was done very Quickly and I was very pleased. the tech: Scott was very perfectional.

- Larry Stene

Scott Carlson installed a new garage door opener. It was professionally installed and functions perfectly. I am very pleased with the excellent service and quality of the product.

- Danny Leming