cision Garage Door Service & Repair
Spokane Area

Cory and Ben were super. 7 stars if I could!!

- Tanjer Gillard

The tech seemed trustworthy and reliable. He presented all of our options in a clear manner. We appreciate that he was able to help us out in a timely fashion.

- Elizabeth Ho

I was sold an entire new $650 Precision garage door opener. I am wondering if I was scammed. I had only built my garage one year ago in January, my garage door opener was essentially new. I had a power outage in Spokane, Wa and my garage door wasn’t opening. Scott said, “Green is Good and Red is Dead.” My genie garage door opener was flashing RED so he said “the motherboard was fried.” He explained that this part he did not stock in his van and would cost $450. He explained that my genie garage door opener doesn’t have a fuse system. He explained that I should’ve had it connected with a power surge protector. Scott never tried to check to see if the garage door opener worked. He never attempted to fix my genie door opener. The only time he put his hands on it was when he replaced it. Scott explained that the Precision garage door openers are guaranteed for life and did not have this defect problem as the Genie do and it would only cost me $650 and he had the part on him. Scott explained that he’d been working all that day replacing Genie garage door opener‘s that had had burned out motherboards after our power outage. WAS I SCAMMED by your tech? I don’t know anything about garage door opener’s so I put my TRUST in PRECISION and your employee. This request for my feedback says that I had a broken “garage door spring” and no product was sold. This is incorrect. If I was scammed by your employee, I hope you will work with me to resolve a fair resolution to this issue. Sincerely, David H

- David Haupt

There were some minor issues with the initial install and when I called to get it looked at, the technician redid the work and fixed the problem. I appreciate the quick response and good customer service. Thank Ben Cain!

- Rachel Samaha

Very positive experience. Technician gave options, was on time, and knowledgeable. I would highly recommend and use again if needed.

- James Clark

Would not use them again. After the first installation I had to clean up all the nuts and bolts left in my garage. We also had dents in 3 of the 4 panels. They came out to replace the panels and we still had dents. The tech told us that this door would have dents, it's just how they come. If we had known this we would not have ordered this door. He pulled the dents out but now we're waiting on touch up paint as there are scratches on the door. The tech showed up unannounced to replace the panels when we had an appointment. For what we paid the experience was not acceptable. Would not recommend to friends. The only pleasant part of the job was the initial sales with Aaron. Other than that I was told things would happen and they didn't.

- Brianne Brewer

Great service, good communication, very professional

- Sara Thomas

Aaron was great. Very professional and informative.

- John Taylor

Ben Cain was personable and professional. Very happy with the service!

- Tracy Burnette

Fast, knowledgeable, and door fixed! Thsnk you

- VERN + JANET JENKINS

Great service, arrived within 1 hour of contact

- Mark Shulkin

Aaron was prompt, friendly, and very professional. A personable, able, and knowledgeable person.

- Steve Moss

Scott was great--he knew what was going on and installed a new garage door opener quickly. Glad we could get back into service so quickly.

- Michael Ebinger

Ben did a fantastic job, on time and courteous. Very knowledgeable.

- Peter Davis

Once again, prompt friendly, effective service! Thank you.

- Carol Austin

Well done a little expensive but I appreciate your service

- Charles Cooper

Sean I am keeping him and look forward to proceeding with Sean recommendations. Made my day better with all the other stuff going on.

- Sheila Sandholdt

The service was to get the new key pad working not door spring repair. He did a good job.

- SYLVIA ST. CLAIR

Kris was awesome to work with. He was very professional and knows his business. I was informed of his status all along the way. I would recommend him and Precision to my parents or any other loved one.

- Ron Hughes

Excellent service. Simple solution to our problem did not require repair.

- Larry Stebbins